Shipping and Delivery
- When your order is placed, you will receive an automatic confirmation email. Your order will then be processed within 1-2 business days after which you will receive a second email with tracking information for your shipment. Shipping days are Mon-Fri. You can expect your package to arrive in 2-3 days unless stated otherwise.
- Express shipping is guaranteed 1-2 business days anywhere in the U.S. ORDERS MUST BE PLACED BEFORE 1PM.
We offer international shipping via UPS or DHL. Shipping transit time is 4-8 Business Days Depending on Where You Live. Please Note that Holidays will result in additional shipping time.
LOST OR STOLEN PACKAGES
Marnae is not responsible for lost or stolen packages. We kindly ask you ensure your shipping address is correct on packages before it leaves our facility. Lost/stolen packages are nonrefundable.
Once your order leaves our facility, It is at the liability of USPS/UPS. If your package says delivered but you cannot locate it, please contact your local post office and file a claim through USPS as instructed. We cannot file claims on the addressee’ behalf.
A signature may or may not be required for delivery. Please keep up with your tracking information.
If your package is returned to us by the carrier for any reason, you have to pay the shipping fee to have your package sent back out. Same label can not be reused. We do not issue refunds for packages sent back to us, we can resend the item after you purchase a new label or you can receive store credit.
When placing an order with Marnae Boutique, you are agreeing to all of these terms and conditions.
Thank you for shopping with MARNAE BOUTIQUE. Your business is appreciated.