Return Policy

Can I cancel my order?

You can cancel your order within the first 24 hours of your initial purchase. After 24 hours you can not change, modify or cancel your order you will be eligible for exchange or store credit only.                                                                       

FRAUD ORDERS

If your order comes up as fraud in our system, or if your billing address is not the same as your shipping address we will cancel your order.
On some occasions we will require you to submit a picture of your state issued ID for verification.  

 

All SALES ARE FINAL, we do not offer REFUNDS. However we will exchange your item(s) or offer store credit if you contact us and return item(s) 4 days after receiving

  • Items must be unworn, unwashed, and have original tags attached. Shoes must be unworn, show no signs of wear, and returned in their original packaging. If an item is damaged in your care it won’t be eligible for return.
  • Items must be free of stains, makeup, deodorant, or wear.
  • Bodysuits, swimwear, undergarments, and accessories are non-returnable.
  • We do not offer exchange on white items. 
  • Please do not send anything back before contacting us. 

Some of our items are final sale, please read description for each item.

 We reserve the right to solely define and limit, refuse, and/or reject returns from customers at any time.

  • Returns are processed within 1-2 business days after your item(s) are delivered to us.

With limited exceptions, we do not provide prepaid return labels; you are responsible for covering shipping costs to return.


Business days are MONDAY - FRIDAY

 
When placing an order with Marnae Boutique, you are agreeing to all of these terms and conditions. 


          Thank you for your support!